Licence types
- Remote operating licences (e.g. remote casino, remote betting, remote bingo)
- Non-remote operating licences
- Gambling software and gaming machine technical licences (business-to-business)
- Personal licences for key individuals
- Premises licences (issued by local licensing authorities, not the Commission)
What players get
- Licensees that hold customer funds must keep them in a separate client bank account or accounts (LCCP condition 4.1.1).
- Remote operators must take part in GAMSTOP, the national online self-exclusion scheme.
- Complaints that the operator cannot resolve can go to an Alternative Dispute Resolution provider approved by the Commission; licensees may only use ADR providers that meet the Commission's additional standards.
- Online slots: maximum stake of £5 per spin for adults aged 25+ and £2 for 18-24 year olds.
- Bonus wagering requirements are capped at 10 times the bonus, and promotions mixing different gambling products are banned (from 19 January 2026).
How to check a licence
Search the Gambling Commission's public register of gambling businesses at https://www.gamblingcommission.gov.uk/public-register/businesses (account number, name or domain). The register also lists regulatory actions (https://www.gamblingcommission.gov.uk/public-register/regulatory-actions). A logo on a website is not proof; the register entry is.
Recent changes
- 2025-04-06: Statutory gambling levy commenced (Gambling Levy Regulations 2025), replacing voluntary industry contributions to research, prevention and treatment.
- 2025-04-09: £5 maximum stake per game cycle on online slots for all adults.
- 2025-05-21: £2 maximum stake on online slots for adults aged 18 to 24.
- 2026-01-19: Bonus wagering requirements capped at 10x and mixed-product promotions banned (originally due 19 December 2025).
Context
The Commission publishes its enforcement outcomes (penalty packages, licence suspensions and revocations) on the public register under regulatory actions.
- Exact wording of the GAMSTOP licence condition (SR code 3.5.6) was taken from a Commission search summary, not read in full.
Sources
- legislation.gov.uk/ukpga/2005/19/section/33
- legislation.gov.uk/ukpga/2005/19/section/36
- legislation.gov.uk/ukpga/2005/19/section/330
- gamblingcommission.gov.uk/about-us/who-we-are
- gamblingcommission.gov.uk/public-register
- gamblingcommission.gov.uk/licensees-and-businesses/lccp/condition/4-1-1-segregation-of-fun
- gamblingcommission.gov.uk/licensees-and-businesses/guide/approved-alternative-dispute-reso
- gamblingcommission.gov.uk/licensees-and-businesses/guide/online-slots-stake-limit-guidance
- gamblingcommission.gov.uk/news/article/gambling-promotions-to-be-safer-and-simpler
- gamblingcommission.gov.uk/guidance/statutory-gambling-levy/statutory-levy-introduction
- legislation.gov.uk/ukdsi/2025/9780348267211