Gibraltar Gambling Commissioner remote gambling licence: what it covers and what it means for players

Licence types

B2C remote gambling licence (register categories include Bookmaker, Gaming Operator and Betting Intermediary)
B2B remote gambling licence (Gambling Services or Bookmaker B2B, including supply to licensees and to overseas operators)
B2C non-remote (land-based) licence
B2B non-remote licence (supplying, leasing or servicing gambling machines)
Betting exchange, betting intermediary and betting agent activities
New under the Gambling Act 2025: licensing of gambling marketing services carried on in or from Gibraltar, Gibraltar holding companies owning more than 25% of an overseas gambling company, and holding or managing customer funds for remote gambling
Prediction Market Authorisation (separate register under the Prediction Market Regulations 2026)

What players get

Licence holders must tell customers at registration how far their funds are protected if the licence holder becomes insolvent, warn them in advance of significant changes, and follow any rules, codes or guidance on customer fund protection (Gambling Act 2025, Schedule 2 threshold conditions).
Licence holders must promptly pay winnings and balances to registered customers and keep adequate financing available to do so (Gambling Act 2025, Schedule 2).
The Act's regulatory objectives include protecting consumers, especially children, young persons and problem gamblers, and promoting fair and responsible gambling; rules may cover equipment testing, responsible gambling and customer registration.
The Gambling Division publishes a list of approved testing facilities for gambling equipment and software.
Operators must run complaints procedures; the Gambling Commissioner can review unresolved complaints using a Complaint Resolution Request Form. For UK customers of dual-licensed operators, complaints arising after 1 November 2014 go through the UK alternative dispute resolution process and can only come to Gibraltar with the agreement of the operator.

How to check a licence

The Gambling Division publishes the statutory register of licence holders (section 14 of the Gambling Act 2025) at https://gamblingdivision.gov.gi/licence-holders, listing each company, its group, its licence categories and its approved brands. Prediction market authorisations are listed separately at https://gamblingdivision.gov.gi/prediction-market-authorisations, and websites falsely claiming a Gibraltar licence appear on the consumer warnings page (https://gamblingdivision.gov.gi/consumer-warnings). The Gambling Division notes that Gibraltar operators serving the UK are dual-licensed, so British players should also check the Gambling Commission's public register (https://www.gamblingcommission.gov.uk/public-register/).

Recent changes

2026-03-23: Gambling Act 2025 received assent, replacing the Gambling Act 2005 framework and creating a statutory Gambling Commissioner and Licensing Authority.
2026-04-01: Gambling Act 2025 commenced, except sections 55 to 77 (Part 5, the regime for approving 'regulated individuals' in key roles); the Gambling (Amendment) Act 2026 and the Gambling (Duties and Licence Fees) Regulations 2026 took effect the same day. Existing licensees are deemed licensed under the new Act.
2026-04-01: Six-month transition began for businesses newly within scope (B2B suppliers to Gibraltar entities, marketing activity in or from Gibraltar, and holding companies with more than 25% of a relevant company), which must notify the Gambling Division and apply for a licence.
2026-05-07: Gambling (Non-Remote Licence Fees and Duties) Regulations 2026 made.
2026-07-13: Prediction Market Regulations 2026 introduced a prediction market authorisation regime, with fees and duties regulations following on 13 August 2026.
2026-08-27: Members of the Gambling Appeal Tribunal appointed under the new Act.
2026-09: Gambling Division consulting on a draft Safer Gambling Code of Conduct for remote B2C operators (responses due 9 October 2026), with a Remote Technical and Operating Standards Code to follow.

Context

The Gambling Division states that the Licensing Authority has traditionally licensed established companies with a proven track record elsewhere, while also considering well-funded start-ups.

The Gambling Commissioner publishes regulatory settlements and cautions; several between 2022 and 2026 concerned anti-money-laundering or sanctions-screening deficiencies, and a June 2026 thematic review published sanctions-screening learning points.

The Gambling Division has issued consumer warnings about websites falsely claiming a Gibraltar licence and about 'Not on Gamstop' affiliate sites misusing licensed brands to steer UK consumers to unregulated sites.

The new Act requires licence holders to keep a sufficient substantive presence in Gibraltar, judged by factors such as equipment, local jobs and tax revenue.

Game providers that cite this regulator

AGS, Amusnet, Pariplay, Play'n GO, Pragmatic Play, Reel Kingdom, Skywind, Spribe, Yggdrasil.

From the licences each provider lists on its own site. Supplying games (B2B) is different from running a casino (B2C).

Not yet verified

Founding year of the Gambling Commissioner/Gambling Division not found on an official page, so established is null.
Whether the six-month transition window (from 1 April 2026) has been extended, and when sections 55-77 (regulated individuals) will be commenced.
Pre-2014 'white list' status is stated from general knowledge of the repealed s.331 regime; the specific list of jurisdictions was not re-checked against the original 2005-era order.
The brand 'GRA' (Gibraltar Regulatory Authority) was not found to be used for gambling regulation on current official pages; the regulator is presented as the Gambling Commissioner/Gambling Division.

We could not confirm these from a primary source, so we have not stated them as fact.