Deposit limits: what operators must offer

The rule

Customers must be prompted to set a financial limit before their first deposit, decreases must take effect immediately, and customers must be reminded every six months to review their account history. A further rule requires operators to offer gross 'deposit limits' (only that type may be called a deposit limit) with at least equal prominence to other limits.

Who it applies to

Online operators

What it means for you

• When you open an account you will be prompted to set a financial limit before depositing. Do it: it is the single most useful setting on the site.
• Lowering a limit works straight away. Raising one has a cooling-off period.
• From 30 September 2026, only a gross deposit limit may be called a "deposit limit".
• More in setting limits.

Sources

1. gamblingcommission.gov.uk/news/article/new-rules-empowering-consumers-and-boosting-operator-transparency
2. gamblingcommission.gov.uk/news/article/implementation-extension-for-new-deposit-limit-requirements